Privacy Policy Web

Data Controller
The company responsible for the processing of your data under this Privacy Policy is:

RENSIKA S.L
NIF: B59834028
Address: Avenida Can Fatjó, Pol.Ind. Cova Solera, 151 – 08191 Rubí (Barcelona)
Email address: info@rensika.com
Web: rensika.com
Telephone: 93 715 10 81
Registered in the Mercantile Registry of Barcelona, ​​Volume 21,168, Folio 104, Sheet B-17,904, Ins. 1a

At RENSIKA S.L, we recognize the importance of protecting your personal information and we are committed to treating it responsibly and in accordance with data protection laws.
This privacy policy aims to regulate all aspects related to the processing of data of the different users who browse or provide their personal data through the different forms located on the website.

Personal Data
Personal data is the information that identifies you or makes you identifiable. Through the website, in the boxes established for this purpose, we collect the personal data that the user communicates to us: Name, surname, email, telephone number, postal address, city, etc. as well as all the data that the user voluntarily provides us through any of the social networks of which the user is registered. In this case, privacy will depend on the configuration established by the user as well as the terms and conditions of the social network itself.
The user’s visit to the website does not imply that he or she has to provide any information about his or her personal data. However, if you provide them, the data will be treated lawfully, subject at all times to the principles and rights set forth in the GDPR 2016/679 of April 27, 2016 and the LOPDGDD 3/2018 of December 5.

Purpose, duration and legitimacy of the treatment:
The data that the user provides us will be treated for the following purposes:
To respond to the request or query made by the user through the contact form located on the website.
We collect and process the user’s personal data in order to process and manage your request, a query or any request that you make through said form. We will keep these data for the time necessary to comply with your request and for the time established by law with a
minimum duration of 3 years.
The basis for legitimacy of the data processing will be the consent given by the user when selecting the box to accept our privacy policy before sending the request. The user has the right to revoke his/her consent at any time without affecting the legality of the processing based on the consent prior to its withdrawal.
To improve your experience when browsing the website. We will retain these data as long as the user does not revoke his/her consent to the processing of the same by deleting the cookies and for the time established by law with a minimum duration of 3 years.
The basis of legitimacy to improve your experience when browsing the website is the consent granted by the user when accepting the cookies. The user has the right to revoke his/her consent at any time without affecting the legality of the processing based on the consent prior to its withdrawal.
To manage our social networks and send you information about our activities and products. We will retain these data as long as the user does not revoke his/her consent to the processing of the same and for the time established by law with a minimum duration of 3 years.
The legitimate basis for managing our social networks and sending you our activities and news is the consent you give us for this. The user has the right to revoke his/her consent at any time without affecting the legality of the processing based on the consent prior to its withdrawal.
Manage communications submitted through the complaints channel implemented by the Controller.
We will process personal data (in the event that the communication is not anonymous) and information provided by the interested party for the purpose of managing and resolving the complaint made through the channel and which is accessed through the website.
The basis for legitimation of the processing of the same is the fulfillment of a mission carried out in the public interest, as well as compliance with a legal obligation.
The data will be kept only for the time necessary to decide whether or not to initiate an investigation into the reported facts. In any case, after three months from the introduction of the data, if the complaint has not been successful, they may be kept only for the purpose of leaving evidence of the system, in an anonymous form. If the complaint is successful, it will be deleted and blocked from the internal complaints system, and will be kept for a period not exceeding 12 months.